Module 1: Course Introduction - Introductions and course logistics
- Course objectives
Module 2: Introduction to Troubleshooting
- Identify the effects of a system problem
- Define the scope of troubleshooting
- Use a structured approach
- Understand the principles of troubleshooting
- Follow a logical troubleshooting procedure
- Examine examples of troubleshooting
Module 3: Troubleshooting Tools
- Use command-line tools to identify and troubleshoot problems
- Use vSphere CLI
- Find and interpret important log files
- Use VMware vRealize® Log InsightTM for log aggregation, efficient log search, and problem analysis
Module 4: Network Optimizatio - Explain he performance features of network adapters
- Explain the performance features of vSphere networking
- Use esxtop to monitor key network performance metr
Module 5: Networking Troubleshooting
- Identify the symptoms of network-related problems
- Analyze and resolve standard switch and distributed switch problems
- Analyze virtual machine connectivity problems and fix them
- Examine common management network connectivity problems and restore configurations
- Identify and prevent potential problems
Module 6: Storage Optimization
- Describe storage queue types and other factors that affect storage performance
- Use esxtop to monitor key storage performance metrics
Module 7: Storage Troubleshooting - Troubleshoot storage (iSCSI, NFS, VMware vSphere® VMFS, VMware vSAN™, and VMware vSphere® Virtual Volumes™) connectivity problems
- Analyze storage-related logs
- Analyze hardware malfunction and software misconfiguration scenarios
- Identify multipathing-related problems, including permanent device loss (PDL) and all paths down (APD)
- Analyze possible causes, recover from the faulty conditions, and restore storage visibility
Module 8: CPU Optimization - Explain the CPU scheduler operation and other features that affect CPU performance
- Explain NUMA and vNUMA support
- Use esxtop to monitor key CPU performance metrics
Module 9: Memory Optimization - Explain ballooning, memory compression, and host-swapping techniques for memory reclamation when memory is overcommitted
- Use esxtop to monitor key memory performance metrics
Module 10: vCenter Server Performance Optimization - Describe the factors that influence vCenter Server performance
- Use VMware vCenter® Server Appliance™ tools to monitor resource usage
Module 11: vSphere Cluster Troubleshooting - Identify and recover from problems related to VMware vSphere® High Availability
- Analyze and troubleshoot various types of vSphere vMotion problems related to virtual machine migrations
- Discuss and recover from VMware vSphere® Distributed Resource SchedulerTM problems to achieve proper function and balanced resource use
- Examine vSphere cluster failure scenarios and possible solutions
Module 12: Virtual Machine Troubleshooting - Analyze and resolve common virtual machine snapshot problems
- Identify possible causes and resolve virtual machine power-on problems
- Troubleshoot virtual machine connection state problems
- Resolve problems seen during VMware Tools™ installations
- Examine failure scenarios and provide solutions
Module 13: vSphere Security
- Configure ESXi host access and authorization
- Secure ESXi, vCenter Server, and virtual machines
- Use VMware Certificate Authority to configure vSphere certificate management
- Configure vSphere to encrypt virtual machines, core dumps and VMware vSphere® vMotion® migrations
Module 14: vCenter Server and ESXi Troubleshooting - Understand the vCenter Server and VMware Platform Services Controller™ architecture in vSphere 6.x
- Identify and resolve authentication problems
- Troubleshoot VMware Certificate Authority and certificate problems
- Analyze and fix problems with vCenter Server services }
- Analyze and fix vCenter Server database problems
- Identify VMware vCenter Server® High Availability problems
- Examine ESXi host and vCenter Server failure scenarios and resolve the problems
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